Location:
Simi Valley, CA 93062
Employee Type:
Full-Time
Industry:
Education - Teaching - Administration
Manages Others:
No
Job Type:
Sales
Marketing
Customer Service
Education:
4 Year Degree
Experience:
Not Specified
Post Date:
9/25/2009
Contact Information
Ref ID:
54561
Description

Releasing possibility, changing lives


Founded in 1999, K12 is a company committed to excellence in education. K12 is a curriculum development company and provides management services to public schools throughout the United States. The company has developed an excellent curriculum and instructional tools to help give students a great education. We have become the leader in providing individualized, one-to-one learning solutions to students from kindergarten through high school across the country and around the world. These solutions have literally changed lives and opened up possibilities for many children. The company's unique programs combine online technology with traditional content and the world's best teaching methods. It's all about removing the barriers that keep children from reaching their true, individual potential-it's what gets us jumping out of bed in the morning to come to work. Each year, we help tens of thousands of students reach out toward their true personal possibility. "Online learning through virtual schools is one of the most important advancements in attempting to rethink the effectiveness of education in the United States. The virtual school provides access to online, collaborative and self-paced learning environments-settings that can facilitate 21st Century skills. Today's students must be able to combine these skills with the effective use of technology to succeed in current and future jobs." (The North American Council for Online Learning and the Partnership for 21st Century Skills, November 2006).

 

Western Region Account Manager - K12

 

This person will be responsible for all of the school districts in the Western Region that have partnered with K12 to help manage their virtual school programs. 

 

 

Responsibilities will include:

    * Working with the district sales team once deals are complete in order to make the implementation and transition as seamless as possible.
    * Building implementation plans and project scope requirements
    * Coordinating setup, trainings, and support
    * Holding weekly planning calls as required
    * Proactively will provide follow-up with partner school districts
    * Driving new leads and opportunities through development of close customer relations
    * Researching and developing school-specific systems to ensure compliance with local, state, and federal reporting requirements
    * Collecting school metrics for K12 and school reports
    * Providing support for the enrollment and registration process
    * Overseeing issue resolution pertaining to technology, materials delivery, enrollment, and customer service, and reporting back to K12 for process improvement
    * Acting as the partner district’s K12 point-of-contact in reporting issues and needs
    * Overseeing the management of school data in state and K12 databases
    * The retention of VSP customers
    * Coordinating the renegotiations of contracts as required
    * Attending partner school district board meetings and providing status reports as requested
    * Monitoring funding and cost structure to align to K12 pricing requirements
    * Serving as an ombudsman to districts in the interpretation of state requirements and program structuring

Requirements

    * 4 year degree, or equivalent in work experience
    * Ability to travel at least 25%
    * Technology savvy, easy ability to learn new programs
    * Excellent communication skills, oral, written, and presentational
    * Previous account management experience preferred
    * Ability to work independently and be a self starter