Market Manager-LA
Job ID #: 10651
Company: Expedia, Inc.
Location: USA - CA - Los Angeles
Functional Area: Hotel/Hospitality
Employment Type: Full-Time Regular
Education Required: Bachelors
Experience Required: 7-10 Years
Relocation Provided: Yes
Position Description
This position is a market-based role responsible for building revenue growth and developing and sustaining strong hotel partner relationships within their assigned markets. This includes: negotiating favorable inventory rates and allocations at property level and driving key activities that support Expedia’s revenue goals and strategic objectives. The core focus for this position is to drive revenue for a defined area through managing a portfolio of local lodging suppliers in their market in an effort to build a sustainable long term relationship resulting in superior revenue results and inventory supply.
Responsibilities:
Include but are not limited to:
• Deliver revenue and/or acquisition goals through management of inventory, rates and supplier relations and negotiation of best inventory and most strategically competitive rates in assigned market. Secure inventory through on-going account management during acquisition and renewal
• Negotiate and secure market deals, promotions and dynamic rate rules. Coordinate with Point of Sale (POS) to leverage merchandising opportunities and offerings
• Evaluate market trends and competitor activity and provides analysis and recommendations to management
• Develop and sustain strong partner relationships by delivering superior consulting services and capturing marketing and sales opportunities through regular partner contact and delivering value added services
• Provide meaningful performance reporting analysis to partners at the property level to implement win-win solutions in order for the partner and Expedia to achieve market performance and long-term activity goals
• Develop and drive sound recommendations/action plans based on insights from data analysis to optimize partner hotels in the Expedia market place and their lodging market overall
• Develop a strong network and relationships within the local market in order to leverage appropriate market influencers (e.g. congress and tourism bureau, hotel association etc.) and provide expertise to the local industry
• Promote Expedia’s full suite of products offerings and key initiatives to partners and educate them on the full use of our products and tools.
• Act as liaison between partners and other Expedia functional areas to train and educate partners on the various Expedia tools, connectivity solutions, payment and billing alternatives and other partner facing Expedia systems or services
• Coordinate with other Expedia teams and functional areas to innovative projects aimed at building a strong market presence, merchandising, and attractive value propositions
• Lead the development and execution of overall market business plans, and ensure Expedia has a long-term business strategy to deepen our position in the assigned market/territory
• May also be assigned responsibility for managing a regional account portfolio at the more senior levels
• Other reasonable duties, as assigned
Contacts:
This position has frequent interaction with external suppliers on the property level and daily interactions with team members and various critical departments within IAC Travel.
Qualifications:
• Demonstrated understanding of how to match market demand and supply
• Must meet minimum level of related work experience or college degree, Revenue Management is preferred
• Strong written and oral communication skills; including fundamental presentation skills and the demonstrated ability to articulate ideas clearly and appropriately influence others
• Proficiency in Microsoft Word, Excel and PowerPoint. Able to use and navigate the Internet
• Ability to work and thrive in a multi-tasked, fast paced environment
• Proficiency in English. Other language skills may be required depending on the location of the position
Must meet all of the above in addition to the following:
• Possess the ability to understand and optimize yield strategies and revenue management to drive and leverage business
• Possess ability to develop and present relevant and insightful analysis including performance analysis, market analysis and competitor analysis. And to develop and implement meaningful actions plans based following the analysis
• Ability to influence internal and external decision makers
• Demonstrated ability to establish and adhere to priorities in a fast pace environment
• Demonstrated problem solving skills
• Intermediate/Advanced MS Excel and PowerPoint, is desirable