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Job Title: Technical Services Manager - Calabasas, CA

Company Name: The Cheesecake Factory, Inc.
Location: Los Angeles, CA
Profession: Product Management

Job Description:

Job Number: 0900384

Description

The Manager of Technical Services is responsible for bridging the new product rollout process between R&D and Operations. Works with R&D and operations to validate scale up of bench top recipes to large batches and develop all the technical documentation required to produce the product on the shop floor. Documentation includes but is not limited to batch sheets, specifications and nutritional labels. The Technical Services Manager provides expertise and knowledge in the area of food labeling regulations as it relates to reviewing and approving corporate brand labels for nutritional claims and regulatory labeling requirements.

Duties and Responsibilities:

* Maintain the electronic product specification and recipe files. Work with the Production Department to make the specifications sheets user-friendlier.
* Develop the nutritional label for all new products after they have been assigned an item number.
* Maintain accurate and up-to-date electronic files of all-nutritional data and ingredient label data for all products.
* Maintain files of all ingredient, packaging and finished good specification and develop new ones as needed.
* Keep current with regulatory and technological changes that may affect labeling laws for the food industry by maintaining professional contacts with peers in industry, trade associations, and government agencies.
* Provide leadership and be the main labeling technical resource for Corporate Bakery and Manufacturing staffs as it relates to nutritional and regulatory labeling of consumer packages.
* Demonstrate excellence in project planning, execution, and timing through project evaluation and use of resources available to shorten the time for the label approval process.
* Support the rollout of new products by working closely with R&D to monitor and adjust mixing and baking times of new products.
* Maintain a master list of baking profiles used at the Bakery and ensure specifications reflect the correct profiles
* Support the quality assurance department with shelf-life studies on product utilizing analytical change in the product as well as sensory changes to determine the optimum shelf life of our bakery items.
* Evaluate different types of packaging to achieve maximum cost savings while providing adequate protection for the product.
* Support the quality assurance department with evaluation of product weights vs. specifications weights based on production weight data and on actual measurement as required to make the specifications accurately reflect the production

Qualifications

Education/Training/Experience

* Bachelor's Degree in Food Science, Packaging Science, or related fields.
* Minimum five years of experience in consumer package label compliance.
* Working knowledge of the following computer programs: Microsoft Windows, Genesis, Word, Excel, PowerPoint, Access.
* Attention to detail is essential.
* Ability to interact well with cross-functional groups.


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